MGT-340: Crisis Leadership & Decision Making Seminar

This seminar uses one of four Harvard University, Kennedy School of Government case studies to examine the dynamics of crisis leadership and decision making from an elected or senior official’s perspective. The four hour seminar uses the case study to frame the discussion on ways to overcome leadership challenges in planning and responding to a large scale incident. The final outcome of the seminar is the development of individual and jurisdictional action plans to guide improved preparedness and emergency response. We will be using the case study “Emergency Response System Under Duress: The Public Health Fight to Contain SARS in Toronto”.

Seminar Topics include Planning for Effective Disaster Response; Leadership & Decision Making During a Crisis; Crisis Communications; Recovery; and Developing an Action Plan.

Suggested attendees include:

• Elected Officials
• City and County Managers
• Emergency Management Personnel
• Directors of local response agencies
• Chiefs/department Heads
  • Emergency Medical Services
  • Finance & Administration
  • Fire
  • Hazardous Materials
  • Human Resources
  • Information Technology
  • Law Enforcement
  • Legal
  • Parks & Rec
  • Public Health
  • Public Works
  • Purchasing/contracting
  • Risk Management
  • 911/Dispatch
• PIO’s
• Hospital Administrators
• Airport & Port Facility Managers & Security Directors
• Non-governmental Organizations (NGO’s)
• School & University Administrators

We need to have at least 25 people sign up.

Click here to register.