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G0775 EOC Management and Operations

February 2, 2018 @ 8:00 am - 5:00 pm


This course explores the role, design, and functions of Emergency Operations Centers (EOCs) and their relationships as components of a Multi-Agency Coordination System (MACS). The course contains disaster-related examples, activities, and case studies that relate to EOCs and MACS at the Federal, state, and local levels of government.

Course objectives:

  • Identify the multiple roles and responsibilities of a modern-day EOC, including the legal authorities and requirements of the EOC.
  • Differentiate between tactical and strategic emergency management.
  • Build and manage effective organizational structures within an EOC.
  • Discuss the importance of designing and integrating enhanced technology into EOC operations.
  • Discuss Continuity of Operations (COOP) planning at the local level.
  • Promote effective EOC operations through plans, procedures, coordination, and documentation.
  • Relate Situational Awareness and Common Operating Pictures to EOC operations.
  • Integrate call centers and public information concepts into an EOC environment.
  • Describe the role and challenges of an EOC during the transition to recovery.

Recommended prerequisites:

  • IS-100 Introduction to Incident Command System (ICS) (any version)
  • IS-200 ICS for Single Resources and Initial Action Incidents (any version)
  • IS-700 National Incident Management System (any version)
  • IS-800 National Response Framework, An Introduction (any version)

Visit FEMA’s Emergency Management Institute to complete these Independent Study courses.

This course is open to all Federal, state, local, and tribal emergency managers; first responders to include Incident Commanders from all emergency management disciplines; private industry personnel responsible for coordination activities during a disaster; and Voluntary Organizations Active in Disaster personnel.

Selection Criteria: Applicants from the local area will be considered first. The local area includes the host county, border counties, and other counties in the Homeland Security Region. Selections will be conducted not later than 4 weeks prior to course start date.

Course manager:
Vickie Fontaine, AEM
Emergency Management Coordinator
Skagit County Emergency Management
Office: 360-416-1860
Cell: 360-391-0503


February 2, 2018
8:00 am - 5:00 pm
Event Category:


Skagit County DEM
2911 E College Way, Suite B
Mount Vernon, WA 98273 United States
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